I really wish there was some way of holding Google accountable for its actions. They have KNOWINGLY allowed users to post politically motivated, fake reviews on a clients account - including one that uses a personal insult towards the managing director. Apparently, it "doesn't contravene their policy". They changed several details of the business too without consent and on a another client account, they added a booking tool from a third party without consent. Google really has lost the run of itself.
