Worst customer service experience I ever had. The reviews are accurate. Spent over 10 hours on with customer service since they shut off my wife's phone in Italy (told her to delete her eSIM and it could only be reactivated by returning to the US). We bought an international sim. They billed us fully and then we got charged for international phone calls that we shouldn't have. And then they cut off my son studying abroad after 90 days though they promised they would not. Let for TMobile - no problems since then. Google needs to drop this service. TERRIBLE
