I purchased a brand new GoProHero 13 BLACK. I took it on a vacation to Galapagos. It worked for about 10 pictures, then it blacked out. There was no way of fixing it. Upon my return (with hardly any pictures) I tried to get it repaired. Remarkably, GoPro has no system for this. I was advised there is no repair service available...anywhere. I requested a replacement, and they kept asking for information over and over again which I provided. Basically, it appears as though they make it so difficult to get an answer or any action, you just give up. There is no one you can speak to. I would never buy another product from them, and my advice to a prospective buyer is to beware.
