gopro

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Never replied to my complaint about GoPro service

Customer Service and Feedback online form for complaints.GoPro online customer service told me to complain about a service of GoPro's go to their feedback weblink, complete the form and they will get back in touch. So I did so, a complaint about them autorenewing my GoPro cloud subscription without authorisation and no clear reminders, and 1 month later and several attempts to communicate my complaint to them using the required feedback form - no response whatsover from any GoPro team. Terrible terrible service!

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Date of experience: Sep 15, 2023