Tried to get on my old gov.uk account but I’ve changed my phone number since I last used it. So I had to go through security questions for them to recognise me...which is fair enough. I have to click on 2 out of 3 options for them to check. Options are:-A passportCredit checkNorthern Ireland driving license (asking for you to enter license numbers which has 8 numbers).Because I don’t have a passport it is impossible for me to get through the checking process as I have a uk provisional driving license WHICH DOES NOT HAVE 8 NUMBERS. I don’t live in Northern Ireland for god sake! Why the hell are the government asking for a Northern Ireland driving license for people who live in England?! This, in effect, is discriminatory, because I don’t have a passport...so I cannot retrieve my account! Absolutely disgusting! So I phoned the helpline and this guy talked me through doing it another way, where I had to verify my ID through the post office. I gave my debit card details and when I put the details in it wanted information of my other accounts as well...sod that! They aren’t having all my accounts! No way did it feel right giving them all my debit card numbers that I possess! So I cancelled the verification request. All I can say to people is be careful about using this process because it looked fishy!!!!
