guitarcenter

3.6
3.6 from 1.4K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Wrong Item Received

First of all, I ordered a 5-string bass that was on sale for $99 (GCSF0002750655). I then get an email back several days later stating that the bass was out of stock. The email from Guitar Center that I could call the 1-800 # "for a deal on something similar that is in stock." When I called, the person helping me was reluctant to give me the same deal since when bought, the item was on sale. Luckily another color was available for the same price as the sale price; which appears that it never went back to its original price after the sale. Nonetheless, the salesperson put in the order for a Rogue Cherry Red 5-string bass (GCSF0002754411). However, what I received was a 4-string bass.

1
Date of experience: Dec 26, 2024