hootsuite

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Appalling customer support

I would give this lot minus if possible. We have been complaining the weekly dashboard being wrong for months. We complained to account manager, Caroline, who promised to get someone to fix it but never did. We complained to sales team who does not want to know. For months, no one bothers to reply and correct the errors. So the dashboard has been wrong for 2 years! We are giving them a final warning and will discontinue subscription.Raymond LamDirectorVendula London Limited

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Date of experience: Nov 07, 2022