Hootsuite doesn’t add value to your social media marketing. We did the free trial and they charged us the day before we planned to cancel the trial. They agreed to a full refund. It has been 3 months and still no refund in spite of many conversations with Hootsuite and them insisting the refund was coming. 3 months and counting. This is the kind of customer service you can expect from a company that provides no value.
