Frequent user program (OneKey Cash) is FAR worse that the program it replaced.I do use Hotels.com often (but not so much now due to this DOWNGRADE)The old system of a free night every 10 (1/10th the price paid per room per night) was great. At this point in the year I would normally cash in a few hundred pounds worth of free nights to take a trip with my wife. Unfortunately the value of my stays have dropped under the new OneKey Cash program, so instead of having about £300 to play with, it is just £56.90.There is no incentive to use this web site, so I will be booking with other sites from now on.