Used for many years. but of late terrible service.AI Chat system only and when you do get a human they take lots of details but nothing happens.All i wanted was an invoice for a booking i PAID them for.Hotel wouldn't supply as didn't pay hotel they said talk to #hotels.com they wasn't interested at all. they say they dont supply invoices for money they take. they wouldnt even tell me if i paid UK USA or EUROPEAN COMPANY.
