Wow the rest of the reviews say it all! Used to be amazing but bought out by Expedia and now utter scammers, DO NOT USE!!! Kept £100 of mine after refusing to re-issue a coupon. Customer service is shocking and Marcos in Escalations and Mark were obnoxious and sarcastic. What’s happened to this brilliant company! No responses to any complaints so clear they no longer care. STAY AWAY and head to booking.com!
