Hotels.com services is 0* star. They advertise dodgy apartments. Booked an apartment and paid in full. When i arrived there is no host, called host there is no reply than after 2 hours host demands additional money for cleaning before giving me access to checkin. A scam in my books. Called hotels.com Gold membership they are useless and did nothing. Not worth booking anything with hotels.com anymore. I ended up paying for a different hotel for the same day from my own pocket when it should have been hotels.com who should have done that.
