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One key - Worst upgrade to loyalty scheme.

Just got an email saying the hotels.com reward scheme is being "upgraded" and it talks about all the benefits of it....It does not mention the rewards are going down from 10% to 2%, so yeah an 80% drop.It was quite a generous scheme to start off with to be fair but it was the only reason to use the hotels.com in the first place. My suggestion now is to find an hotel on hotels.com but then book directly.

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Date of experience: Apr 08, 2024