I think hotel.com are criminals!! They took my reservation and when i had to cancel just 1 week after i booked they would not give me a credit or refund. They took my full booking for $644 . I booked the trip in November cancelled in November the trip was for Feb . So the Hampton Inn in Boston and hotel.com got my money without me staying at the hotel and most likely doubled their profits by booking the same room that I did not stay in !!! They are the worst company ever!! Do not use
