hubspot

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I wouldn't even give them a star

NO CUSTOMER SERVICE.I wouldn't even give the customer service team a star. I reached out to my sales person who was very responsive pre sign up and great at recommending a top tier package yet the minute i signed up and asked a question he directed me to a 1300 HUBSPOT number to call... For "a sophisticated tech" business they are well behind in customer service.Finished off with quite a demeaning one way monologue from the customer service team member and then 'they left the chat'.Scoping my options for other providers.

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Date of experience: Jun 30, 2020