I have had Hulu through a bundled Disney+ plan. 12 months ago Hulu signed me up for a paid subscription in addition to my free one using the same email login and password. I finally caught this 12 months later and they will only refund me for 4 months of a duplicate subscription. The customer service guy I worked with recognized that there isn’t way I should have known but couldn’t help any further. I feel cheated and stolen from by this dishonest company.
