Click and Collect Failed miserably. I ordered some items for collection at my local Tesco. I should have recieved a message confirming it was available by a certain time, I didn't, called customer service, they told me it was available to collect so I left, I arrived, they didn't have my order. They were very defensive, claimed to have called me - but they "don't leave voicemails" so I didn't know they had called. I called customer service the next day who I claimed I had collected it. I eventually got a refund, but they handled my complaint very badly. Love the products - but definitely avoid click and collect
