I’m extremely disappointed with this experience. I set a spending limit on my account for the month, expecting it to prevent overspending. However, once the month ended, the limit reset and automatically reactivated roles that I had not closed. This led to charges for roles that were no longer live—exactly the situation I was trying to avoid by setting a limit. Closing these roles now, after exceeding my intended spend, has been a costly lesson. Be warned: a spending limit won’t protect you if roles aren’t manually closed before it resets!I'm requesting a credit note but have been told that’s not possible since I previously had one. My previous credit note was for a role that was live but displayed on the second page of my account (which I didn't see)—unlike other job boards, Indeed doesn’t show all live/open roles at the top. You acknowledged this as valid feedback and granted a credit note before on this basis.Given these circumstances, I’d appreciate it if you could reconsider issuing a credit note, as my request raises a fair point.
