The company appear to do no due diligence on the campaigns they promote on their site. Once the campaign ends, they simply hand your money over to the campaign owner and wash their hands of it.In my case (the perk hasn't been fulfilled in over 3 years), they opened an investigation into the campaign which appears to be pointless. Their response to me over the investigation was "We’ve reached out to the campaign owner several times ourselves throughout our review, without a satisfactory answer."Their advice to me was there was nothing they could do, so advised me to contact the campaign owner to ask for a refund, despite having no satisfactory response themselves. What a useless response when they themselves can't get a response from them.I'd recommend people avoid backing campaigns on this site, which is really sad as it's a great way to get real projects off the ground.
