I would give 0 stars if I could. My return was approved 3 months ago. I was not given any option for direct deposit this year, which no one could explain why. I am now waiting another week for check 3 to be mailed because I have never received any of the checks.I have lost my home of 28 years, can not get any of my prescription medications, attend routine follow ups for chronic conditions because I do not have cash in hand. The manager at the IRS told me that none of the employees can tell you why the system is the way that it is, they can only provide vague answers to questions that they should be able to answer, considering the hardships this issue is causing me.They also refuse to provide proof a check was mailed, or expedite this 3rd check, only stating that is the system.I have filed my taxes my entire life, either paid my taxes due or collected my refund. In 1 year, thanks to the IRS I have lost everything and putting my Health at further risk. The air conditioner has gone out in my car, and I can not even get that fixed thanks to the IRS and their crappy system.I am sure every employee I have talked to is going home to their home, eating a nice dinner and sleeping in their beds. I have worked my entire life to have that same luxury until the IRS is unable to deliver my refund to me.
