The incompetence and uselessness of the IRS is mind blowing. I have one tax form, 5695, and contacted the IRS to answer a question regarding the form. Researched it first and couldn’t find the answer so I embarked on a 90minute journey, calling the IRS 6 times and experiencing their undeniable incompetence. Three times my call went to the wrong department and each time was advised they cannot transfer me nor can that advise who to contact. Two times I was put on hold and the line disconnected on their end. And the 6th time reached the correct department, and the gentleman asked me a bunch of personal information questions, asked me several times what form I am referencing, asked me what form 5695 is for, put me on hold for 15 minutes and returned to say he cannot answer the question, doesn’t know the answer and I need to research it on my own on their website.
