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I only left 1 star because I had to

I only left 1 star because I had to. I filed in February and have not heard anything. You try to call and its a stupid unhelpful phone system. The system says I'll see if I can transfer you. What a waste of time and energy. All I have is questions and would like human interaction. I've called many times and when my call was actually answered the staff member says oh I don't anything in that department, let me give you the number to call. I recite the number and the response yea that's it. What a joke!!!!!

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Date of experience: May 13, 2025