It is tax time, and We the People, are not allowed access to live IRS Agents? How many people work for the IRS? It used to be where if none of the prompts dealt with your specific issue, that you could say it is something else, placed on hold, and routed to an agent that could help you. Now, you must be very specific as to what you are calling about and if the system does not have your issue in the automated system, you get hung up on. I feel that if we are not allowed to talk to live agents anymore, then DOGE needs to cut back the staff by 50% or MORE since employees are not being bothered by phone calls anymore.
