Called the site that offers help with forms 8821 and 2808. The operator was almost impossible to understand due to her accent and lack of command of the English language. Also, she couldn't answer any questions regarding the completion of form 8821. My question was should I check box 4 if I wanted to keep a POA in effect. She said she would have to view the form before answering my question. With that, she disconnected the call. To connect with this person took over an hour only to be hung up on, then not called back. Plus, I had none of my questions answered. A complete and total waste of time due to lack of training, incompetence, and inability to speak clearly.
