We owe the IRS ALOT due to the incompetence of a previous tax accountant and the mistakes she made, along with the IRS. They think there was "fraud" on our account, of which there wasn't. They want us to prove who we are, even though we've lived in the same place, and have submitted our IDs, etc. But they won't talk to us! And now we are getting the "we're going to take your house" letters, by certified mail. We have TRIED to pay them, TRIED to set up a payment plan, but these half wits can't even answer the phone. And when they do, they transfer you to another person, but actually they disconnect the call. I seriously spent 8 HOURS on the phone one day trying to get help. I finally was able to make an appointment, spoke to someone in person, and they said "the IRS will be in contact with you within 4 weeks to set up your payment plan". No contact, no calls, no payment plans. Yet the "we're going to levy your property" letters keep coming. I don't think I have a choice now other than to PAY for a tax attorney. This system needs to be OVERHAULED!!!