The absolute worst customer service. Ive been on the phone with these incompetent clowns since last july. I was on the phone over 4 hours yesterday and still didnt get my questions answered. Its march 4, 2020 and still yet to get my federal tax returns from 2018. No accountability for bad service, above the law, pathitic organizations that hire the most pathetic under trained employees. I think the truth is, they dont have the money and holding mine hostage. What a double standard, if you owe them they're on you like bloodhounds, fining you, charging you interest, harassing phone calls, but yet when they owe you money, crickets cant be found. What an absolute disgrace this so called sovereign government entity, is to our country. The IRS needs to go, completely inefficient and incompetent.
