Refused to delete my account. The product is probably fine if it does what you want, but it didn't meet my requirements for interactivity so to end my trial I simply wanted to delete my account. No chance - you click a link to send an email to confirm your request that simply never arrives, assuming you're supposed to forget about it and let them keep your details on file. And yeah, I've been looking in spam too. Strangely, the activation email came through immediately. Chatbot useless, just sends the same link to the same 'help' page. So, if you want to use the service they're probably great but be very certain when you sign up because they'll keep your details forever.
