jimdo

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Disgusting cancellation policy!!

If I could award 0 stars I would. I decided to cancel my Jimdo Business subscription before it auto-renewed and thought I'd done it. Lo and behold, the next day I received an email from them thanking me for continuing with them and when I checked my bank I saw that £248 had been taken. Numerous emails to their support and they are refusing to refund - hidden in the small print is the clause that you can only cancel up to 1 month before the due renewal date. Having read other reviews from people who've cancelled and then get chased by debt collection agencies, I see I'm not alone. What a bunch of crooks! I'll be going nowhere near them ever again

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Date of experience: Jan 06, 2024