About London branch. The worst bank to deal with. They are holding my international transfer for 2 weeks with no explanations. Customer service is awful, they are useless and can’t help in any way. Stay away from them, they don’t respect people, don’t know their job and can cause only problems. Any other contacts never picking up the phone. Emails are gone like in black hole with automated replies. A nightmare and complete disappointment. I think my money will gone in time and their unprofessionalism.
