kraken

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Absolutely terrible service

Absolutely terrible service, refuse to allow me to withdraw for absolutely no reason and then prolong the service by passing it on to a "specialist team" that don't have a phone line and only email you back when they feel like it. The support team aren't even allowed to tell a time frame for this basic issue to be resolved. I just wish I read the reviews before I went ahead and blindly mistrusted this scam exchange. they will just reply to this review asking for ticket reference and account details saying they will look into it but then not do anything to help. I will definitely be taking legal action if I do not have my money returned soon.

1
Date of experience: Feb 12, 2025