kroger

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Horrible experience

If I could rate Kroger a (0) I would. The experience was horrible! Whoever does their shopping needs training as they don't read expiration dates. My order came with 6-7 items that were near expiration. In dealing with customer service, they clearly don't listen or know their customer as I stated several times, I will never shop their again. Once is more than enough for me! This includes a call to their corporate office. It seems like they try to force you to shop there only offering a credit to their shoppers' card. It took several emails, call to Kroger and finally I got fed up and just called my bank for a real refund. Such drama for nothing!! Don't do it shop elsewhere!!

1
Date of experience: Jun 04, 2024