I've been a fan of Lego since childhood, am a Free Minded Builder, and have amassed a decent collection of pieces through pick a brick as an adult, most of them since 2013. My problem is their current recurring problems with their pick and delivery system. Bad enough they've separated pick a brick into Bestseller and Standard pieces, and you get Bestseller pieces way before Standard pieces. But then, I can't track the Standard pieces order because it's all under the number of the Bestseller pieces. Then, to go from 28 business days for Standard pieces to 40 business days tells me something is seriously wrong in Denmark. WAY before Christmas I placed a pick a brick order, expecting it to arrive before Christmas, but alas, I didn't get it till well into January. Currently, I have yet to receive the Standard pieces from an order I placed on February 4th. Chances are I may not see it till the end of this month, or longer because customer service says they have no definitive date when I'll get the pieces. Said they're working problems out with new system. Then behind that one, I placed another order, (foolishly unaware of the huge delivery delay) and I believe I may not say that order until end of May or beginning of June, unless by some miracle they get their act together. I currently have a partial build, started last month in anticipation of timely receipt of February 4th order. I'm a little beside myself with frustration, but it won't stop me from ordering. This review stands a chance to be updated at a later date...4/4/2023 It's been 61 calendar days and 42 business days since I placed the order I FINALLY received today.
