lego

2.5
2.5 from 679 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Poor service

While appreciating the skill in developing the product my first experience of the follow up from this company has been poor. I discovered that some parts were missing from Technic kit no. 42110 Land Rover and tried to order replacements. The on line ordering service didn’t seem to recognise the part numbers I used, so ended up having to pay for them. The order was placed on 21 February and since then all I have received is two emails saying the order has been dispatched and duplicate receipts. Hardly helpful.

3
Date of experience: Mar 16, 2021