Been a big lego fan since young childhood, I am now 35!!I ordered parts from pick a brick for one of my projects for the first time this year.Some of the parts were delivered some were missing.I emailed lego on the day of the partial delivery but they haven't even replied after 2 months!!!I have tried the online chat countless times, always seing the service unavailable message.Thankfully I paid with paypal and have raised the issue with them.Absolutely shocking service!!!Avoid!!!!