lego

2.5
2.5 from 679 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Loyal fan poorly let down by horrendous customer service

Been a big lego fan since young childhood, I am now 35!!I ordered parts from pick a brick for one of my projects for the first time this year.Some of the parts were delivered some were missing.I emailed lego on the day of the partial delivery but they haven't even replied after 2 months!!!I have tried the online chat countless times, always seing the service unavailable message.Thankfully I paid with paypal and have raised the issue with them.Absolutely shocking service!!!Avoid!!!!

1
Date of experience: Dec 09, 2020