lenovo

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Worst customer service ever

I ordered the IdeaPad 5 Pro Gen 6 from the Lenovo Store (operated by Digital River) and unfortunately still haven't received it. It was listed as "Available" and should ship in "1 to 2 days". However, this is a lie and absolutely dubious sales tactics. Customer support still can't tell me when it will be shipped or if I'll get my money back. Several phone calls to Lenovo were absolutely useless and emails won't get answered at all.

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Date of experience: Mar 17, 2022