Stay clear of purchasing anything LG in Panama,Central America. We have a $3000, 3 year new fridge. First all the finish started peeling off the front doors at 2 years. LG promised to replace all the doors under warranty. That was a year ago in November 2019. STILL WAITING. 2 weeks ago our ice maker went, then the crisper electronics went because when the ice machine water leaked into the electronics, then compressor died, all within a week of each other. It took several messages and calls to LG's service centre POLAR and several more to LG in Panama before someone actually answered our messages. It then took another week to come take a look at it. They confirmed it was the compressor and said IF there was one in Panama City it would take 48 hours. There was but we are STILL WAITING.....8 days later now and they are not answering any of our messages. We run a small bed and breakfast and made it clear we CANNOT do with out a fridge. No replacement was offered, tho in my mind it would be cheaper for LG to send a loaner and or replace our lemon. NOT happy with LG customer service or their representative POLAR in Panama.
