Purchased a washer dryer which is great, however I have now had to chase the company 3 times over 3 months (4, 8 and 12 weeks) to claim the 5-year free extended guarantee, each time just getting told to hold off a few more weeks.Today, the customer service guy ended the call while i was mid-sentence, then phoned me back to say he had ended the call early, only to continue speaking over me and not giving me chance to get a complete sentence out. I'll update if/when I ever get this resolved (next chase will be at 16 weeks).Update - Nothing as yet! Phoned again today (20th August) and assured it will be sent out within the next couple of days. Will update if/when I ever receive it. It's now been 4 months and 17 days (19 weeks) since I registered the washer dryer. Don't be fooled when they say it will be sent within 8 weeks, it won't.
