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Had an LG monitor break after 10 days

Had an LG monitor break after 10 days, sent it back 30 days ago, was told I would have a replacement or fixed within 3-5 business days, that didn't happen. Chatted with their customer service twice, and I still have no answers besides, "a part is on backorder" Why not just send me a new monitor? As a video editor, I NEED this thing badly. I will NEVER buy another LG product again.

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Date of experience: Aug 10, 2018