LinkedIn

1.4
1.4 from 1.5K Reviews and Ratings
Unclaimed Profile
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TERRIBLE CUSTOMER SERVICE

TERRIBLE CUSTOMER SERVICE! Seriously, how does a company like LinkedIn get by with the customer service reps that they do? Charged me $100 over a Saturday and Sunday because they said my free-trial was expired. NO notification of this expiration and paying $51/day for a job posting that they set the payment standard for. When trying to speak with someone on the customer team they just sent me screenshots and said I agreed to terms. No type of resolution whatsoever. I've never dealt with less understanding customer service reps than those at LinkedIn. No wonder they have so many low ratings.

1
Date of experience: Nov 07, 2022