Verry bad exam environment, you need to show them your desk and comletely clean it before you can start, the proctor disconnected during this process twice so I had to do it 3 times took me 40 minutes. Then I was finaly able to start the exam and the VM I had to work in crashed 3 times. causing the exam to be almost impossible within 2 hours. the live chat help just copy/pasted the same message that I could contact some support person(why do you have a chat if that person just redirects you) which I did not have the time for.