Horrendous customer experience and poor choice of courier (UPS).I would definitely avoid buying anything from Logitech directly. Use a local retailer. Logitech doesn't care about their customer service and are reluctant to provide any sort of advice or help.My parcel is a few days late and the UPS website says that the sender (logitech) can ammend delivery details but their customer service agents aren't trained well enough to know what to do. Customer service kept saying "your item will be with you soon". I mean if this is all they can do, please just use a chat bot and get rid of your agents...Once the item leaves their warehouse, logitech no longer knows or cares about what happens to the item.
