logitech

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indecent assistance

90 euro mouse that stops working after 4 months. chat with the assistance with which I spend more than an hour talking first with a bot and then with a person who does not speak my language and who replies every 10 minutes and asks me stupid questions for example if the bluetooth is on or the battery is charged. finally they ask me to send a video where I demonstrate that the product does not work, ok I do and they approve the sending of a new product. the package is delivered after 2 weeks in a ups center instead of home, so i spend 40 minutes to go and get it.indecent

2
Date of experience: Sep 07, 2023