logitech

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Do not buy from them

Do not buy from them. Anything. Ever. Ordered a Crayon because offered with a Notability subscription. Asked after purchase where is my code, was told would get it only after shipping, to make sure I do not cancel my order and keep the subscription (£15 worth, btw). That much for trust when I trusted them to buy a £80 piece of plastic.I wanted the subscription to start on the 1st, so just directly subscribed and cancelled the order, 5 minutes after placing it. After the weekend got an email that they are still shipping the product to me. Got in touch with customer service - can't cancel shipping, I have to either refuse the delivery or return it. They don't have any contact details for complaints. "Give us your details and we'll email/call you." Time wasters. Zero respect for anyone's time.Their commitment to customer service? Total BS. Their sustainability goals? Bigger BS.

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Date of experience: Jul 04, 2023