lowes

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Lowes you have Lost me forever!

Lowes in Columbia Mo:Lowes has continued to fail. I did not review the first time it happened and I told myself I wouldn’t order again….and here I am again Frustrated! Ordered 3 small side tables on Feb 9. Delivery date Feb 20th it said. Really? Will it take that long I thought? Yes it does and it’s the 21 and it’s still not here. Estimated delivery on the 24th now which is too late for the product to arrive. It was suppose to go to another country by plane on the 24th. If I would have known they couldn’t get it to me with in 14 days from ordering I would have ordered from all the other company’s who could. How can Lowe’s take so long when everyone else gets their products in 3-5 days. Lowe’s can’t even hit their target date. So lame!Winter if 2024:First time they failed me I paid $7000 in doors I ordered from them. I was over charged, they mis ordered, I had half installed and the other half with no doors in my rooms for 2 months because they mis ordered and then it took forever for them to deliver. It took over 4 months and a huge hassle of getting doors installed and refunded for over charges and doors that would take even longer to get in than what I already waited for. (It was impossible to get anyone in windows and doors to help. They just would say, they would get back and they never did. I had to rely on their on line customer service. Getting through is a nightmare.) The door manufacturer factory is only 45 min away so I ended up canceling 3 doors of the 9 I ordered and ordering from a local company whom had them on my doorstep in 2 days! Lowes I use to Love you but you have Lost me forever!

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Date of experience: Feb 21, 2025