Do not purchase an appliance online. The process flow for obtaining professional install support is horrendous. It took 7 phone calls to get installation workflow to begin. No proactive follow-up. Offshore call center agent polite but clueless. Bounced between local store and install support team in South Carolina 3 times. Confusion over $50 fee i paid online for hauling away old appliance and whether this is included in the install quote. Just absolutely horrendous customer experience. Horrendous. Avoid.
