Lowes has VERY poor communication. Poor Customer services. Lowes also did not refund me for floorboards that were picked up from the company at my house which i never ordered and NEVER reimbursed me the $242.82 when i had them install windows. I again gave them the benefit and ordered window blinds payed $1943.37 for the blinds and installation. Now i can't get a hold of the installation company. they don't return my phone calls and Lowes has kept me on the phone on HOLD for 1 hour. LOWES SUCKS....