Dear Ms. Megan Welch:I'm writing today to express my sincere appreciation to several of your OUTSTANDING Team Members. Both Felicia (Customer Service Desk) and Joe Fitz (Manager) were exceptionally helpful to me today in buying a John Deere riding lawn mower, a Frigidaire Refrigerator and a EGO Leaf Blower. I had a lot of questions and concerns with these purchases and both Felicia & Joe were truly exceptional and went out of their way to give me a lot of their valuable time and wonderful advice. They answered my many questions with a smile and a can do altitude. They made it happen for me ! I greatly appreciate them and your excellent Petoskey LOWES Store. Sincerely, Daniel Williams