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THEY HAD ME WAITING A HALF HOUR BEFORE CANCELING THE RIDE THE DAY OF THE APPT!

so I had an dentist appointment at 1:00 pm and I got a text the day before saying what time they are going to pick me up and I also got a text the day of my appt to be ready in an hour. well, I got all ready and waiting for them to pick me up and I just sit there waiting and waiting and a HALF HOUR LATER they send me a text saying they canceled the ride and couldn't find a driver. Really disappointed. Now I have to reschedule my appointment. Don't trust this rideshare service. They are scammers!!! Luckily I didn't waste any money because I was having my insurance pay for the ride to my appt. Stay aware and safe!! I don't want anyone experiencing the same thing that I did.

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Date of experience: Apr 07, 2025