Pre ordered a Lyft at 10:52 to go to my appointment at two Lyft was pre ordered for 1:30. Get a notification saying driver is 10 minutes away. Two minutes later get a request saying a new driver has been assigned and I have to wait 30 minutes. My appointment is set at that time for a reason. I won’t make to my appointment until after 2 and I still have to get my children. Lyft is definitely not reliable sometimes and your workers shouldn’t be able to cancel 10 minutes before a pick unless it’s an emergency. This is horrible. Second encounter with mess. Not happy at all.
