macromedia

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Nightmare to deal with

Their software is powerful, yet their billing practices are very predatory:- Charged me almost double the price the 2nd year. - I tried to cancel renewal, yet there is no cancel button on any of their admin portals- Tried to get a refund with a few days after I noticed the charge and they denied it... after charging me almost $1,600- Tried to cancel the renewal, had to contact their support. Had to chat for more than 1 hour, just telling them that I want to cancel and keep repeating the same nonsense about giving me a slight discount instead.The actual conversation would be hilarious if it wasn't so frustrating.

1
Date of experience: Dec 12, 2024