Their software is powerful, yet their billing practices are very predatory:- Charged me almost double the price the 2nd year. - I tried to cancel renewal, yet there is no cancel button on any of their admin portals- Tried to get a refund with a few days after I noticed the charge and they denied it... after charging me almost $1,600- Tried to cancel the renewal, had to contact their support. Had to chat for more than 1 hour, just telling them that I want to cancel and keep repeating the same nonsense about giving me a slight discount instead.The actual conversation would be hilarious if it wasn't so frustrating.